I honestly cannot fault Shannyn and the team. Starting with the initial personal inspection, to the quick and on point email responses leading up to the signing of the lease. After the lease being signed, no question was ever left unanswered nor was anything too hard. No following up has ever been needed with Shannyn, one email and she is on top of it. I can honestly say that I have never dealt with such a professional, friendly, efficient and lovely person in real estate.

My experience with Urban Property Management has been lovely right from the start – when I first went to the viewing of my current flat. The agent was helpful and very friendly, answering all of my questions and offering advice for my application. Since moving in, I’ve been consistently impressed with their professionalism, friendliness and efficiency. I’ve never lived in a rental before where I have genuinely felt so looked after and that they see me as a person making this my home, not just another tenant to fill an empty space. Any concerns I’ve had with my flat have been responded to within a working day and then seen to within a week. I actually feel really lucky with how my situation has turned out and how happy I am with Mikki as my agent. I would not hesitate to recommend Urban to anyone else looking for a rental property.

The team at Urban Property Management are prompt,, friendly and professional. My experience was as a tenant but as a property owner I’d hire Chelsie in a heartbeat to manage my place if it were available.